Frequently asked questions


  1. Q

    How do I start the admissions process?

    A

    To begin the admissions process, participants must complete a chemical health assessment or Rule 25. We accept consolidated treatment funds (CCDTF), pre-paid medical plans (PMAPS), most insurance plans and private pay clients.
  2. Q

    Do you offer Mental Health Services?

    A

    Yes, Anchorage offers co-occurring mental health services provided by a MN Licensed Professional Clinical Counselor. Client's are also offered the opportunity to engage in services with local community mental health providers.
  3. Q

    Can I have visitors?

    A

    Yes, visiting hours are between 1-5 pm each Sunday. Visitors will be required to sign a confidentiality agreement at the front desk prior to visiting. There will not be purses, bags or backpacks allowed for visiting.
  4. Q

    Am I allowed to bring my cell phone, laptop or other electronics?

    A

    Cell phones remain in the staff office and can be accessed (with counselor approval) to obtain numbers only. Tablets, laptops or other internet accessing devices are not allowed. Anchorage provides a client phone line for personal use. MP3 players are allowed but residents must use headphones when listening to music.
  5. Q

    Are outside passes allowed?

    A

    Passes are not allowed in the first 30 days, except in the case of emergency situations. In case of emergency the referral and probation/parole officer (if there is one) will be contacted to coordinate permission.
  6. Q

    What treatment services are offered?

    A

    30 hours weekly of group counseling are offered as well as individual and MH counseling.
  7. Q

    Can I bring my medications?

    A

    Medications coming in must be current prescriptions. Our nursing staff will request active orders.This may take 24-48 hours to obtain. Some medications are not allowed.
  8. Q

    What can I bring with me to treatment?

    A

    Upon arrival, you will check in and begin the admissions process. During this time, staff will inspect your bags to ensure safety and that no prohibited items are brought in. Your items are cataloged to make sure you don’t leave anything behind at discharge. Space is limited and we suggest you not to bring an excess of personal belongings. Please feel free to download our "what to bring" list.
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